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Privacy Policy

Last updated: 1 October 2026

Advanced Construction Consultancy (ACCA) (“ACCA”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website at https://acca.consulting/ or contact us about our services.

1. Who We Are

Advanced Construction Consultancy (ACCA)

Email: info@acca.consulting

Website: https://acca.consulting/

For the purposes of applicable UK data protection legislation, ACCA is responsible for the personal information collected through this website and our related enquiries.

2. Information We Collect

We may collect personal information that you provide to us when you:

  • Complete a contact or enquiry form;
  • Request a consultation or quotation;
  • Contact us by email or telephone;
  • Ask us about our construction consultancy, inspection, planning or design services;
  • Provide information relating to a property or construction project; or
  • Otherwise communicate with us in connection with our services.

Depending on the nature of your enquiry, information may include:

  • Your name;
  • Email address;
  • Telephone number;
  • Property or project postcode;
  • Information about your project;
  • Project stage;
  • Details contained in your enquiry or message; and
  • Any other information you voluntarily provide.

We may also collect limited technical information when you visit our website, such as IP address, browser type, device information and information about how you use the website. Some of this information may be collected through cookies or similar technologies.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests;
  • Contact you about a requested consultation or service;
  • Provide quotations and information about our services;
  • Assess and discuss construction, property, planning or design requirements;
  • Provide our services;
  • Communicate with you about an existing or potential project;
  • Maintain records relating to enquiries and clients;
  • Operate, maintain and improve our website;
  • Protect our website and systems against misuse, fraud or security threats;
  • Meet legal and regulatory obligations; and
  • Establish, exercise or defend legal claims where necessary.

We will only use personal information where we have a lawful basis for doing so.

4. Lawful Basis for Processing

Depending on the circumstances, we may process your personal information on the following lawful bases:

Contractual necessity – where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legitimate interests – where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

Legal obligation – where we are required to process information to comply with a legal or regulatory requirement.

Consent – where you have given us consent to process your information for a specific purpose and consent is the appropriate lawful basis.

Where we rely on consent, you may withdraw that consent at any time.

5. Information You Provide Through Our Contact Form

If you submit an enquiry through our website, the information you provide will be used to respond to your enquiry and, where appropriate, discuss or provide our services.

Please do not provide sensitive personal information through a general website enquiry form unless it is specifically requested and necessary.

6. Who We Share Your Information With

We do not sell your personal information.

We may share information where necessary with trusted third parties who help us operate our business or website, such as:

  • Website hosting and technical service providers;
  • Website and IT support providers;
  • Email and communications providers;
  • Professional advisers;
  • Service providers involved in delivering our services; and
  • Government, regulatory or law-enforcement bodies where we are legally required to do so.

Where third parties process personal information on our behalf, we will take reasonable steps to ensure that appropriate contractual and security arrangements are in place.

7. International Transfers

Some technology and service providers may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements.

8. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Respond to enquiries;
  • Provide and manage our services;
  • Maintain appropriate business records;
  • Comply with legal, accounting or regulatory requirements; and
  • Establish, exercise or defend legal claims.

Retention periods may vary depending on the type of information and the reason it is held.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access;
  • Accidental loss;
  • Unauthorised disclosure;
  • Alteration; and
  • Destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

10. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection law including:

  • The right to be informed about how your personal information is used;
  • The right to access your personal information;
  • The right to request correction of inaccurate information;
  • The right to request deletion of personal information in certain circumstances;
  • The right to restrict processing in certain circumstances;
  • The right to object to certain processing;
  • The right to data portability in certain circumstances; and
  • The right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us using:

Email: info@acca.consulting

We may need to verify your identity before responding to a request.

11. Complaints

If you have concerns about how we use your personal information, please contact us first at:

info@acca.consulting

You also have the right to complain to the UK’s data protection regulator:

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk/

12. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, analyse website usage and support certain website functionality.

Further information about the cookies used on this website, including how to manage your preferences, is provided in our Cookie Policy.

13. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of websites operated by third parties. We recommend reviewing the privacy policy of any external website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements or data-processing practices.

The latest version will be published on this page with the relevant “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Advanced Construction Consultancy (ACCA)

Email: info@acca.consulting

Website: https://acca.consulting/